SBK021 Problem Solving for a Better Business

Problem Solving is the essence of any Continuous Improvement effort.  In this episode, I go back to the fundamentals of Kaizen and focus on the art of problem solving as a basic business improvement tool.

I discuss 10 common problem solving tools and techniques that will bring sustainable solutions and show how all of these methods hinge on 3 vital principles of

a)      Measuring the Impact of the Problem

b)      Taking Action

c)      Reviewing and Measuring the Impact of the Action

My Top 10 Problem Solving Tools

  1. Is/Is Not Tool
  2. Pareto’s 80:20 Rule
  3. The 5 Why’s
  4. Brainstorming
  5. Checklists
  6. Poka Yoke
  7. Process Imagineering
  8. Value Stream Mapping
  9. Fishbone / Ishikawa / Cause and Effect
  10. DMAIC

Image: Salvatore Vuono / FreeDigitalPhotos.net

Posted in Continuous Improvement Principles, Featured with media, Podcasts, Problem Solving, Problem Solving Methodology, Process Flow Mapping Tagged with: , , , ,
3 comments on “SBK021 Problem Solving for a Better Business
  1. Adrian says:

    Hi Brian,

    Just discovered this blog in looking for continuous improvement tools.

    I had a listen to part of this podcast. It was useful, so keep up the good work.

    Here’s a useful link I found which you could use to incorporate some of the useful tools discussed.

    http://www.acig.com.au/tools/info.html

    best,
    adrian

  2. Ronnie Motebejane says:

    Brian,

    keep up the good work man. I was just listening into the podcasts while driving from ORT to PTA this evening and just realised how mind refreshing this was for me as am heading for a Coaching session in Problem solving and CI.

    Ronnie, Nestle EL, South Africa

    • Brian says:

      Ronnie my brother ! great to hear from you . I’m glad you got some inspiration from this . Keep well.

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