Category: Quality Improvement

SBK020 Are You Listening to Your Customers?

IdeaScale is a powerful online tool, based on empowering communities to have a say in driving innovation for a business by automating the process of collecting ideas and listening to your customers.

Posted in Featured with media, Podcasts, Quality Improvement Initiative Tagged with: , ,

Free Management Help Blog

Small Biz Kaizen has just been appointed the resident expert blogger on “Quality Management”, on the hugely popluar Free Management Library site.

Posted in Blog, Quality Process Improvement Tagged with: ,