SBK022 Everybody, Everyday is the true Continuous Improvement Way.

Today’s episode is a special one as I go back to my true Kaizen roots and speak with Bruce Hamilton, the President of the GBMP (Greater Boston Manufacturing Partnership), a non-profit provider of lean technology.  Bruce has extensive experience in all forms of Continuous Improvement including TPS, Lean and Kaizen, having worked in manufacturing and administration roles for a number of organisations.

Bruce is an author and actor in the 2004 video, Toast Kaizen (recipient of 2005 Academic Shingo Prize), used world-wide to introduce the basics of lean manufacturing, as well as Toast VSM (recipient of the 2011 Academic Shingo Prize).

We talk about the book he co-authored, a comprehensive multimedia training package, e2 Continuous Improvement System, the famous Toast Kaizen DVD and how this has taken a life of its own.

Bruce acknowledges the importance of having the right environment within an organisation in which ideas can be put into practice and one in which employees are not afraid to take chances.

Check out Bruce’s blog at www.oldleandude.org that covers a wide range of TPS-related anecdotes.

Links :

GBMP

Toast Kaizen DVD

23rd Annual Shingo Prize Conference

Gallery Image: FreeDigitalPhotos.net

Spread the Love :-)
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • email
  • LinkedIn
  • Live
  • Reddit
  • StumbleUpon
  • Technorati
  • Twitter
  • Propeller
  • Yahoo! Buzz
  • Mixx

SBK021 Problem Solving for a Better Business

Problem Solving is the essence of any Continuous Improvement effort.  In this episode, I go back to the fundamentals of Kaizen and focus on the art of problem solving as a basic business improvement tool.

I discuss 10 common problem solving tools and techniques that will bring sustainable solutions and show how all of these methods hinge on 3 vital principles of

a)      Measuring the Impact of the Problem

b)      Taking Action

c)      Reviewing and Measuring the Impact of the Action

My Top 10 Problem Solving Tools

  1. Is/Is Not Tool
  2. Pareto’s 80:20 Rule
  3. The 5 Why’s
  4. Brainstorming
  5. Checklists
  6. Poka Yoke
  7. Process Imagineering
  8. Value Stream Mapping
  9. Fishbone / Ishikawa / Cause and Effect
  10. DMAIC

Image: Salvatore Vuono / FreeDigitalPhotos.net

Spread the Love :-)
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • email
  • LinkedIn
  • Live
  • Reddit
  • StumbleUpon
  • Technorati
  • Twitter
  • Propeller
  • Yahoo! Buzz
  • Mixx

The A-Z of Kaizen Continuous Improvement.

A is for Action Plan, without this, everything you say in those meetings is just hot air.

B is for Best Practice, a technique, process or activity in your business known to bring the most effective solution or outcome than any other applied in a similar situation.

C is for Coaching, being a mentor to someone and taking them on a personal journey in self-fulfilment and discovery

D is for DMAIC a well-documented problem solving technique based on six-sigma principles and 5 specific: Define, Measure, Analyse, Improve and control.

E is for Efficiency is a doing things in the most economical way, and if those things are the right things to be done then this becomes a measure of effectiveness.

F is for FMEA, Failure Mode & Effects Analysis, a fancy term for a tool, typically used in new product development, to identify potential failure modes based on past experience with similar products or processes.

G is for Gantt Chart, the project scheduling tool of choice for managing improvement projects, milestones and responsibilities.

H is for Histogram, also known as skyscraper diagram, or bar chart. It’s a series of data plotted on a bar chart representing frequency or quantity against different intervals.

I is for the Inspiration to Improve – the heart and soul of Continuous Improvement

J is for the Japanese pioneers in Continuous Improvement, Sakichi Toyoda and Ishikawa amongst them, who at the heart of the Japanese industrial revolution were instrumental in embracing the principles of continuous improvement.

K is for Kaizen, the Japanese word that simply means “Change for the Better”. So now you know where we get our name SmallBizKaizen from!

L is for Learning, a continuous need to “sharpen the saw” to ensure your knowledge thirst is never quenched.

M is for Motivation necessary to support improvement efforts. Top Management plays a vital role in motivating everyone in Kaizen.

N is for Novel Ideas, typically the birth of most Continuous Improvement successes.

O is for Opportunity, any gap between a customer expectation and what your business currently delivers. This is the very source of Continuous Improvement

P is for Problem Solving, a discipline and approach to remove obstacles and barriers preventing your organisation from fulfilling customer obligations and expectations.

Q is for Quality as defined in the eyes of the customers. Are your products and services fit for purpose?

R is for Reward and Recognition an essential part of the CI loop. Recognise the stars and the players in your team and always celebrate successes.

S is for Sustainability – The art of ensuring your hard earned improvements don’t slip back to old habits.

T is for Tracking the impact of Actions to check whether the CI has been delivered.

U is for Upper Control Limit, the upper most control limit set in a Statistical Process Control chart to trigger corrective and preventive action.

V is for Value Addition – Efforts put into any product and/or service to improve attributes and is appreciated by your customers is deemed to have added value.

W is for Waste Elimination, basically any non-value adding activities along the value chain are considered to be Waste and ought to be eliminated.

X is a difficult letter to find a word beginning with it so we’ll settle for eXcellence in eXecution wich is the art of ruthless and flawless delivery of agreed objectives.

Y is for Yoke, part of Poka Yoke the Japanese word meaning “fool proofing”, designing a product in such a way it’s virtually impossible to make a mistake using the product.

Z is for Zero Defect, the quest for perfection in everything you and your organisation does.

Photo Credit

Spread the Love :-)
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • email
  • LinkedIn
  • Live
  • Reddit
  • StumbleUpon
  • Technorati
  • Twitter
  • Propeller
  • Yahoo! Buzz
  • Mixx

Continuous Improvement Principles Always hold True.

Kaizen Continuous Improvement

Principles is the subject of this very first episode of the SmallBizKaizen Podcast hosted by Brian Venge. The podcast is targeted at entrepreneurs and small business as an inspiration and motivation to adopt the Continuous Improvement principles as a central part of any business strategy. If your business is struggling to find ways to get out of the recession, or seeking to make improvements to drive growth and profits then this podcast is for you.  Brian has spent the last 20 years working for 4 multinational corporations, Nestle, Unilever, CMB & Vodafone in the fields  of quality management, change management , strategy deployment  and continuous improvement.He draws attention to a reality check by concluding that the secret to success in Continuous Improvement boils down to 3 factors: simplicity, principles and a good business sense.

As mentioned in the cast, if you want to learn more about podcasting, check out the Andy White website.

Image: Salvatore Vuono / FreeDigitalPhotos.net

Take a listen and enjoy.

Spread the Love :-)
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • email
  • LinkedIn
  • Live
  • Reddit
  • StumbleUpon
  • Technorati
  • Twitter
  • Propeller
  • Yahoo! Buzz
  • Mixx