Small Biz Kaizen has just been appointed the resident expert blogger on “Quality Management”, on the hugely popular Free Management Library site.
This online library provides one of the world’s largest collections of well-organized, free resources about personal, professional and organizational development and receives in excess of 1 million visitors per day !
My first post is already online and is titled: Customer Satisfaction is no Longer a Unique Selling Point
We’re very delighted about this excellent development and hope you’ll support us by reading and contributing to the many articles to come.
Its nice to have a BIG brother.