Month: January 2011

SBK020 Are You Listening to Your Customers?

IdeaScale is a powerful online tool, based on empowering communities to have a say in driving innovation for a business by automating the process of collecting ideas and listening to your customers.

Posted in Featured with media, Podcasts, Quality Improvement Initiative Tagged with: , ,

How to Get Free Business Intelligence

Running any business without the use of Intelligence or Insight is foolhardy. It’s akin to driving a car in pitch darkness, with the headlights turned off ! Although you might start the car, move a few metres, will you reach your destination?

Posted in Business Principles, Change Management Tools, Continuous Improvement Tools, Featured with media, Podcasts Tagged with: , ,

18 Business Planning Made Simple

Writing a solid Business Plan doesn’t have to be as hard as you think.  If 2011 is the year you want to start a business, chances are, you’re going to need a Business Plan. Whilst some people see the process

Posted in Business Principles, Featured with media, Podcasts Tagged with: , , ,

What Are Your Competitors up To ?

Always stay close and keep a watch on what your competitors are up to. Innovative new products and services could just be the very thing that differentiates your business from your competitors.Remember this works both ways because your competition is

Posted in Blog, Business Principles, Continuous Improvement Technique, Featured Tagged with: