SBK021 Problem Solving for a Better Business

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Problem Solving is the essence of any Continuous Improvement effort.  In this episode, I go back to the fundamentals of Kaizen and focus on the art of problem solving as a basic business improvement tool.

I discuss 10 common problem solving tools and techniques that will bring sustainable solutions and show how all of these methods hinge on 3 vital principles of

a)      Measuring the Impact of the Problem

b)      Taking Action

c)      Reviewing and Measuring the Impact of the Action

My Top 10 Problem Solving Tools

1. Is/Is Not Tool
2. Pareto’s 80:20 Rule
3. The 5 Why’s
4. Brainstorming
5. Checklists
6. Poka Yoke
7. Process Imagineering
8. Value Stream Mapping
9. Fishbone / Ishikawa / Cause and Effect
10. DMAIC

Image: Salvatore Vuono / FreeDigitalPhotos.net